As an admin, you can create and manage users on the BRYTER platform. This includes inviting new users, editing and deactivating user accounts, and resetting passwords. Here, users refers to all roles, including authors, admins, and end users.
If Single Sign-on (SSO) is enabled for your organization (and used exclusively), users cannot log in with username and password anymore, so this article is not applicable.
If you ship an application to multiple clients, avoid managing end users both globally and in the client environment simultaneously. Managing end users globally could unintentionally grant them access to all client environments unless restricted by application roles. To ensure clear separation, we recommend adding client end users directly in the respective client environments.
Manage User Accounts
To manage user accounts for your entire organization, navigate to the Admin Console and select Users in the side navigation.
Add a New User Account [1]
New users receive a temporary password that is valid for 48 hours. They must activate their account and set a new password within this timeframe. To add a new user:
- Click + New User at the top right of the Users page.
- Enter the user’s first and last name and their email address.
- Leave the Temporary password field blank to send an automatic invitation email with the activation link. Alternatively, enter a temporary password to provide manually.
- Select a role for the user (e.g., Admin, Author, User).
- Click Create User to confirm. The invitation link will be sent automatically.
Ensure compliance with your organization's license agreement regarding the number of user accounts.
Resend an Invitation to a New User [2]
If a user has lost their password or failed to activate their account within 48 hours, you can resend the invitation email by clicking Send invitation next to their name.
Edit a User Account [3]
To edit an existing user, click Edit next to their name. From here, you can:
- Activate or deactivate the account.
- Change the user’s first name, last name, or email address.
- Create a temporary password.
- Change the user’s role.
It is not currently possible to manually delete user accounts. If you wish to delete an account, please contact your BRYTER contact person or email us at support@bryter.io.
For cases where a user account is no longer needed, setting the account to inactive is recommended to ensure the user cannot access the platform while retaining their history and associated data for auditing purposes.
Filter and Search User Accounts
The BRYTER platform provides several options to filter and search user accounts:
Filter by State [4]
You can show or hide inactive accounts by using the Include deactivated checkbox. By default, inactive accounts are hidden.
Inactive accounts are those that an admin has manually set to inactive status.
This could be because the user is currently on leave, has left the organization, or does not need access to the platform for other reasons at this time.
Filter by Role [5]
Use the Filter by role dropdown to select one or more roles (e.g., Admin, Author, User). This allows you to quickly find users with specific roles.
Search by Name or Email
Use the Search field to locate users by typing a specific name or email address. This is particularly useful when dealing with large organizations.
The text displayed at the top of the Users page [6] dynamically adjusts based on your filters. The user count reflects all users matching the current filters, including users, authors, and admins.