When searching for value-generating use case ideas, consider the following workstreams in your practice area or business divisions:
- matters with reduced realization rates;
- matters with fixed or capped fee agreements;
- workstreams which offer cross-referral opportunities to other practice areas;
- changes to or new regulations impacting all of your clients; and/or
- matters where you are seeing a lot of client demand for the same answers.
Reduced realization rates |
Fixed or capped fee |
Cross-referral |
New regulation |
Client or internal demand |
| Matters with reduced realization rates | Matters with fixed or capped fee arrangements | Workstreams which offer cross-referral opportunities to other practice areas | Changes to or new regulations impacting all of your clients/sub-divisions | Matters where you are seeing a lot of client demand for the same answers |
| Example: | Example: | Example: | Example: | Example: |
| Start-up or scale-up advisory services |
M&A or real estate due diligence | ESG as a multi-disciplinary use case | LIBOR transition, Standard Contractual Clauses (SCC) | NDA (Contract) Review tools, Signatory Advisor |
Good use cases often share similar traits. The following list is not exhaustive but follows our internal guidelines to assess the potential value of a use case. You can use the list as a checklist to assess your own use cases and potentially identify ways for how to improve existing or new use cases.
Identification of pain points
Your solution should be a direct response to your clients’ pain points. Identify whether data quality, time expenditure or other pains are most common.
Directed at specific end user group
Your solution will most likely not be a one-size-fits-all solution. Good use cases are directed at clearly defined user groups.
Measurable and valuable
Establish quality-based metrics (such as the value of completed contracts or the number of sessions) to help measure the effectiveness of your solution.
Intuitive and easy-to-use
Your clients need to understand which problem your solution solves and how to use it without the need for an extensive manual.
Transferable
Identify how your solution can be transferred to clients across different industries or jurisdictions. International regulations are often good use cases.
Innovative
Good use cases tackle issues that your clients are yet unaware of or proactively solve legal changes or reforms that require their future attention.
Further reading
Find out how BRYTER's Head of Business Consulting explains the best way to identify and define legal automation use cases: https://bryter.com/blog/what-legal-workflows-to-automate/