Professional service companies need to rethink their way of doing business. They need to digitally transform the way services are delivered, products are built, revenue is generated, clients are retained, communication is done, and how people work. The following concept was developed by BRYTER to identify possible implementation opportunities and explore real-world examples for automation.
Exploring real-world examples usually starts after you have discovered and defined your problems or pain points and started to develop solutions to solve these. The catalog of ideas and solutions can now be transformed into BRYTER modules.
Identifying use case ideas and BRYTER applications to be built can be challenging but qualifying and prioritizing is another crucial step before prototyping a solution. The following key metrics can help your evaluation:
Key metrics to assess in the qualification process
- Urgency: What happens if you do nothing to change existing processes and solutions? Can you afford to do nothing without being perceived as a laggard?
- Interest and pain: How much interest does a certain idea generate? Is there enough pain (internally/externally) to cause and drive change?
- Certainty of demand: Have you looked at the competitive landscape for the solution you are offering and found market demand? Have internal stakeholders or clients asked for it?
- Frequency: How often are you working on matters like this? Weekly? Monthly? Quarterly?
- Defined processes: When you carry out this work manually, do you follow a similar process each time?
- ROI: Identify metrics that indicate potential ROI, e.g. how many of your clients do you/could you provide with the intended application/solution?
These questions should help with choosing the best real-world example that you can subsequently turn into a BRYTER application. Have a look at the Use Cases section on our website or the Demo Cockpit for additional guidance and use case examples our Business Consulting team has developed.