Follow this Quickstart guide to build a simple 'Know Your Customer' module and familiarize yourself with BRYTER's capabilities.
Create a 'Know Your Customer' module to get to know your customers better and determine if doing business with a customer is permitted.
In this module, you'll start by determining a customer's country of residence. If the customer resides in North Korea, doing business with them is prohibited. For all other customers, if the volume of the transaction is less than 10,000 euros, doing business with them is approved. If the volume of transactions is above 10,000 euros and the customer has approval from his or her Legal Department, doing business with them is then approved. Otherwise, doing business with the customer is prohibited.
[ 1 ] Create a new module
From the BRYTER dashboard, either, select an already existing service, or click on New service to create a new service. Click on New module to create a new module. Give your module a distinctive name to prevent confusion down the line.
[ 2 ] Determine the customer's country of residence
To get to know your customers, let's start by inquiring about their country of residence. You can use this information to determine if you want to do business with them. For instance, you might want to prohibit business transactions with a customer residing in North Korea.
Start by creating an Input node. Name this node country of origin so you can see it at a glance in your module.
In the Content area, ask the customer to select a country of residence, as shown below. Use the formatting options to customize the text as you desire. You can bold, italicize, or underline text as well as change its size. You can also create lists, and add conditional formatting.
In the text input fields, add country options for your users to choose from, such as 'Germany', 'France', 'USA', and 'North Korea'.
[ 3 ] Prohibit business with North Korean customers
Now that you've determined your customer's country of residence, we want to set some guidelines for countries we will not do business with. For instance, we want to immediately prohibit doing business with customers residing in North Korea.
To do this, click on the country of origin node to create a New Result. Name this node prohibited and populate the content with a message to your customers, as shown below.
Then, click on the transition between the country of origin node and your prohibited result node. Click Add condition and specify that the country of origin must equal North Korea for business to be prohibited, as shown below. Now, if a customer responds "North Korea" as their country of origin, the module exits and directs the customer to a Results page explaining that doing business with them is prohibited.
[ 4 ] Determine the volume of transactions
For customers from all other countries, we want to find out more information before determining if we can or cannot conduct business with them. For instance, we want to determine the volume of transactions in euros.
To do this, click on the country of origin node. Select New Input from the dropdown menu to create a new Input node. Name this node volume of transactions.
In the Content area of the Input node, ask your users to specify the volume of transactions, as shown below.
Then click on SINGLE SELECT next to the node's name and select NUMBER. This allows users to input a numerical response to your question.
[ 5 ] Approve business for transactions under 10,000 Euro
Now that we know the monetary amount of prospective business transactions, we can determine the numerical threshold below which we want to conduct business. For instance, we want to automatically approve doing business with customers who have transactions under 10,000 Euro.
To do so, click on the volume of transactions node and select New Result. Name this Result node approved and provide a message to your users, as shown below.
Then, click on the transition between volume of transactions and the approved nodes to add a condition. Specify that the volume of transactions must be below 10,000 Euro, as shown below. Now, all transactions conducted by a non-North Korean customer which are below 10,000 Euro are automatically approved. As soon as the customer inputs an amount below 10,000 Euro, they will be directed to the Results page where they can view the approval message you typed above.
[ 6 ] Determine if a transaction over 10,000 Euro was approved by Legal
However, let's say your customer wants to conduct a transaction of over 10,000 Euro. In this case, we want to know if this transaction was approved by the Legal Department before proceeding.
To do this, click on the volume of transactions node. From the dropdown menu, select New Input. Name this node legal department.
In the content area, ask your customer if the transaction has been approved by the Legal Department, as shown below. Leave the node in its default Single Select format. In the text input fields, provide Yes and No options for your customer to choose from.
[ 7 ] Prohibit or approve business based on Legal Department decisions
Now, we want to determine if we'll do business with a customer for a transaction of over 10,000 Euro based on whether or not they have approval from the Legal Department. For instance, if the Legal Department did not approve of a transaction over 10,000 Euro, we want to prohibit doing business with the customer. However, if the Legal Department did approve, we want to approve doing business with the customer.
To do this, we'll add two different transitions. Start by clicking on the legal department node and select New transition. Choose the prohibited result node. Click on the transition to add the condition that the legal department did not approve the transaction, as shown below. Now, all customers without approval from the Legal Department will be directed to the Results page where they can view the prohibited message you typed in step number 2 above.
To approve all other transactions which have been approved by the legal department, click on the legal department node once more. Select New Transition and choose the approved result node, as shown below. Now, all customers with approval from the Legal Department will be directed to the Results page where they can view the approval message you typed in step number 5 above.
[ 8 ] Save and preview the module
Now, it's time to save and preview your module.
You can click on the Preview button on the top navigation bar to preview your module.
Click X to save and exit your module.
And, that's it! Congratulations on making a 'Know Your Customer' module, as shown below. You can share this module with internal or external users by sharing a link or by embedding this on your website.